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Welcome
Services
Key Request
Work Order Request
Emergency
Contact
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Administration
The facilities management administrative office
consists of a director, 2 associate directors, 2 assistant directors,
office manager, budget analyst and administrative assistant. We are considered the communications hub
for facilities management, handling thousands and thousands of calls per
year and receiving electronic mail messages. Please call our office at 458-8490 at any
time to report an emergency condition or other problem that requires
immediate attention. We are available
for these requests 24 hours a day, 7 days a week.
During our regular business hours (weekdays
8:00 a.m. to 4:30 p.m.) we welcome your request for service and general
inquires (i.e., work order scheduling, status and billing). You are
encouraged to use our online on-line work
order request form.
Automotive Shop
The automotive shop performs most repairs on
University vehicles, preventative maintenance, and state inspections for
university vehicles. They also
maintain the athletic and gym equipment, exercise machines in the dorms and
the electrical generators on campus.
Carpentry Shop
The carpenter shop is primarily responsible for
building and repairing walls, ceilings, cabinets, stairs, floors, trim, and
some furniture. Installing paneling,
sheet rock, floors, sound boarding, shower doors, mirrors, insulation,
siding, windows, bookshelves, doors and hardware, fences, sidewalk
replacement, handicap ramps and more.
The carpenter shop also installs and performs preventative maintenance
and repairs on roofs, install and maintain gutters and down spouts, hang
banners on buildings, assemble staging set-ups and set-up tents.
Custodial Services
Custodial services is responsible for the
general cleaning of dormitories, fraternities, sororities, academic
and administrative buildings on campus. Staff are routinely responsible for
general cleaning on a daily basis, changing light bulbs and fluorescent
tubes, washing windows, reporting building and equipment repairs as noticed
while performing duties, snow removal at building entrances, providing
entrance mats and runners where needed, pest control inside buildings and
facilities.
Information regarding important policy changes to custodial services as
of July, 2004 can be found here.
Electric Shop
The electric shop performs emergency and
routine work on electrical panels, switches, receptacles, light fixtures,
electric heat, electric motors, campus street lights and outdoor building
lightning. In addition, they offer
the following special services:
public address system for special functions and temporary power and
lighting for special events on campus.
Grounds Services
The Grounds shop is responsible for a wide
range of services including the maintenance of the grounds, recycling and
solid waste (see below) and moving services as well as helping with special
events set ups. Grounds maintenance
includes mowing, leaf collection, mulching, weed control, snow removal,
pruning, planting and litter collection.
Moving services include moving offices, equipment and other
items. To schedule moving services,
please contact the Facilities Management office. Ample notice is necessary in order to
schedule for customer needs. There is a labor charge for moving services.
The Grounds Department is proud to
maintain two Restored Historic Gardens
of Virginia
that were designed and installed through the generosity of The Garden Club
of Virginia. The first project
undertaken was the landscaping around the Lee Chapel. Charles F. Gillette designed the
foundation plantings and a double row of boxwood plants surrounding the
Memorial (Visitor) parking lot in 1934-35.
The semi-circular entrance court and plantings in front of the
Chapel, designed by Ralph E. Griswold, were added in 1977. A third garden at Lee Chapel is the
landscaping around the grave of Traveler:
General Lee’s beloved horse. This garden, designed by William T.
Borellis, was a gift of the 1995 W & L Alumni Board of Directors and
the Virginia Division of the United Daughters of the Confederacy. As part of that project, the Memorial
parking lot was reconfigured and one of the rows of boxwood plants was
removed. The second Garden Club of
Virginia site is the public garden around the Lee House where the president
of the University resides. This 19th
century garden was designed by Rudy J. Favretti and was installed in 1994.
Heating/Cooling Plant
In a typical year, the central
heating/cooling plant generates between 219,000,000 to 341,640,000 pounds
of steam for its customers. The
steam is used for autoclaves (sterilizers), humidifiers, domestic hot
water, absorber chiller for air conditioning, and heating services. The heating/cooling plant operates 24
hours a day, 365 days a year.
The heating cooling plant has three fire tube
boilers. We have two 500 horsepower
and one 800 horsepower boilers, and each boiler is capable of generating
approximately 30,000 - 45,000 pounds of steam per hour. The boilers are duel fuel boilers,
capable of burning natural gas or No. 2 heating oil (diesel). For most of the year the boilers burn
natural gas. Our fuel storage
capacity is 40,000 gallons. During January 2001, we used 99,000
gallons of fuel oil.
The heating/cooling plant responds to the
emergencies after regular business hours. Wind, rain, sleet, or snow,
the heating/cooling plant delivers!
HVAC and Plumbing Shop
The HVAC and plumbing shop is responsible for
general upkeep, maintenance and repairs to mechanical systems in the buildings. The shop will also repair and maintain
departmental equipment for a charge, as scheduling permits. Routine services include:
Heating and Ventilation - routine and
emergency repairs and preventative maintenance on all equipment and
systems, including the central heating plant’s high-pressure steam
and high-temperature hot water systems.
These include steam, hot water, warm air, and electrical systems for
large buildings as well as controls and equipment for offices and rooms.
Air Conditioning and refrigeration –
repairs and maintains air conditioning systems for computer rooms, PBX
equipment and buildings; walk-in coolers and freezers, refrigerated water,
coolers and air dryers, ice machines, dehumidifiers and humidifiers, heat
pumps, chilled water piping and coils, and cooling towers.
Plumbing shop – installs, repairs and
maintains drinking fountains, showers, drain lines, faucets, garbage
disposals, toilets, hot and cold water lines, water valves, submersible
pumps, sewer injectors, steam machines, water softener units, hot water
heaters, dish machines, and hot water circulating pumps.
Report problems to the
Facilities Management office at ext. 8490.
Locksmith Shop
The lock shop is routinely responsible for lock
repairs, changes, and installations; file cabinets and desk lock repairs;
locked or broken file cabinets; and battery-operated door alarms. The lock shop keeps records of buildings
and room keys, as well as keys issued to faculty and staff.
The “Request for
Keys” form requires a valid budget number and authorized signature.
Paint Shop
The paint shop is primarily responsible for
priming and painting buildings interiors and exteriors, removing graffiti,
and refinishing furniture.
Recycling and Solid Waste
The grounds shop is responsible for the routine
collection of all non –hazardous wastes from the campus. This service includes pick-up of
recyclable materials and solid waste from over 55 locations, collection of
bulky waste items, scrap wood and metal, and clean-up around loading docks,
providing education and promotional information about recycling and waste
reduction and coordination of special collections during student move-in
and move-out.
Additional services provided by request
include: pick-up and shredding of
confidential materials and paper; and collection and disposal of
appliances, refrigerators, equipment or unusually large amounts of waste. There is a charge associated with this
special service.
For more information on what materials can be
recycled on campus contact Chris Wise, Environmental Management
Coordinator, at ext. 8985.
Set-ups
This service requires an account number and a
detailed information faxed to 458-8952 a week or so prior to event. Scheduling of equipment (i.e., tents,
tables and chairs), is on a first come, first serve basis. Be sure to provide name, address and
telephone number and detailed information as to services you wish provided,
lay out of all set ups and when we can tear them down. Please call ext. 8490 for any additional
questions.
Upholstery Services
If you have furniture that needs re-upholstering,
we can arrange to have this services done by an outside contractor. You can make this request through the
on-line work order system or by calling our office at x 8490. Please note that this service generally
requires an account number to be charged for these services.
Disposal of Hazardous Materials
For information about disposal of
hazardous materials such as paints, chemicals and batteries, contact Paul
Burns, the Director of Environmental Health and Safety, at ext. 8175.
Facilities Management receives and processes
emergency and routine work and maintenance requests 24 hours/day. These are prioritized and dispatched by
us to the appropriate staff within our department. Emergency requests affecting life, health
and safety will be dispatched immediately.
In non –emergency or routine repair situations, work requests are
forwarded to the appropriate staff for scheduling. Faculty and staff can report building
mechanical, security and fire alarms and noises to the Facilities
Management office at ext. 8490 or by completing the on-line work order request form.
Requesting Routine or non-Emergency work
For routine or non-emergency requests, a work
order must be initiated. Customers
may do this by using our on-line work
request form. Customers should
provide the following information:
specific detail of the repair or concern, exact location including
building name and room number, contact person name, address, phone and
email and a budget number. If
requested, Facilities Management can provide an estimate on the cost of a project
(i.e., building bookshelves, installing an outlet). For an estimate, initiate a work order
request, and indicate “for estimate only.”
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